Operations4 min read
How we build a quotation, and why it is itemised
A lump-sum price hides the decisions that drive it. Here is what goes into ours and what you can push back on.
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From the workshop and the office
Not company announcements. How we actually quote, inspect and hold stock — written so you can judge the method before you place an order.
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Quality5 min readInspection records that are actually worth reading
A signature on a sheet is not quality control. What a useful inspection record contains, and what we issue with every batch.
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Operations4 min readBuffer stock without the guesswork
Holding stock for a customer is easy to offer and easy to get wrong. How we set replenishment points that are worth agreeing to.
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Company3 min readWhat we mean by a long-term partnership
The phrase is on every industrial website. Here is the version of it we are prepared to be held to.
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